Return Policy


Hair ADK, LLC. is committed to providing high quality products and service to our customers. In the rare instance that you may find dissatisfaction with our products and need to request a return please refer to our Return Policy below.

Exchanges:


Exchanges can be made only if the product is in its original unopened package. Exchanges must be made within 10 working days from delivery date. There is no returns or exchanges for Lock Strips all sales are final. You must call customer service at 800-554-0890 prior to returning any product to obtain a Return Materials Authorization number.

You will also need to email us at michele@hairadk.com with the tracking number and carrier for your returning package.

PLEASE NOTE: ALL RETURNS REQUIRE AN RMA NUMBER AND A TRACKING NUMBER.

Hair ADK, LLC. will not be held accountable for lost packages. Customers are responsible for all shipping charges to and from Hair ADK, LLC, unless the product is defective or was shipped incorrectly. There is a 15% restocking fee. Product must be returned to Hair ADK, LLC. prior to shipping the new exchanged item. Include a copy of the original invoice, the purchase order number or the original invoice number with your returning products. There is no returns or exchanges for Lock Strips all sales are final.

Send all products to be exchanged to:

Hair ADK, LLC
RMA Dept.
4031 Industrial Center Drive Suite 705
Las Vegas, NV 89032

Defective Products:


Hair ADK, LLC. will replace any hair products that are a manufacture defect within 14 days of delivery date. Upon receipt of the returned product, Hair ADK, LLC. will determine if it is a manufacture defect. If the product is not a manufacture defect we will not exchange or issue credit.

If Hair ADK, LLC.  determines that the product purchased was a manufacture defect  we will ship a replacement product at our expense. Please allow up to 14 working days after we receive the product for a reply.

Send all products for inspection to;

Hair ADK, LLC

4471 Dean Martin unit 2704
Las Vegas, NV 89103